Help Centre

We share what helped us; it may or may not be right for you. Our materials are not medical or mental-health advice. If you need help now, call 999 in an emergency, NHS 111 for urgent advice, or Samaritans 116 123 for 24/7 support in the UK.

If you’re looking for an update on an order, delivery timeframes, returns, sizing, or support, start below.

Track your order

Use your order number and checkout email to see live tracking updates. If tracking has not appeared yet, allow 24–48 hours after dispatch.
Go to Track Your Order.

Shipping

Find dispatch times, delivery windows, carriers, and regions we ship to.
Read Shipping Policy.

Returns and exchanges

How to return or exchange an item, eligibility, and timelines.
Read our Returns Policy.

Size guide

Measurements and fit guidance to help you pick the right size the first time.
Open the Size Guide.

FAQs

Short answers to common questions about orders, payments, and products.
Read FAQs.

Contact us

If you can’t find what you need, reach out with your name and order number. We’ll get back to you promptly.
Email: support@motiv8collections.co.uk
Contact form.

We use your details only to answer your request and support your order.