Your experience matters. Whether you have a question about an order, feedback on a product, or you simply want to connect, we’re here to help.
Write to support@motiv8collections.co.uk. We aim to reply within one business day, Monday to Friday.
Contact form
Use the form on this page to send us a message. For order questions, include your full name, order number, and a brief description of the issue. If something arrived damaged or incorrect, attach clear photos so we can resolve it quickly.
Response times
Most messages are answered within one business day. During peak periods, it may take up to two business days, but we’ll keep you updated.
Address
Motiv8 Collections
116 Fernhill, Mountain Ash, CF45 3EF, United Kingdom
This is our correspondence address only. It is not a returns or collections location and is not open to the public. Please do not send returns without approval.
Returns and order changes
If you need to return an item, email us first for approval and instructions. Unauthorised returns will not be accepted. If you need to correct a delivery address or cancel before dispatch, contact us as soon as possible, and we will do our best to help.
Help Centre
For quick answers about shipping, returns, sizing, tracking, and more, visit the Help Centre.
Privacy and security
This page is protected by reCAPTCHA and is subject to our Privacy Policy. We use your details only to respond to your enquiry. We will never ask for your full card details by email.